The present Policy of Privacy establishes the terms in which Latitud Maya, uses and protects the information given by the users when they use the web site.

Control of your personal information
We are committed with the safety of your personal data, Latitud Maya will not sell, grant neither distribute the personal information collected without your informed consent. We will not share information with anyone outside our organization which is not directly related with your trip. If you make your payment on line with a credit card, your purchase will be processed through Conekta, one of the trade leaders on line at a world wide level. The information of your credit card is not available for us outside your purchase and it is now stored in our servers.

Provided information
Our web site will be able to gather personal information, for example: Name, contact information as the email address and demographic information. And when it is necessary it will be able to ask specific information to process some reservation or make an invoice.

Use of the provided information
Our web site uses the information with the purpose to provide the best posible service, in particular to keep a users’ registration and improve our services. Latitud Maya is highly committed to comply with the committment of keeping safe your information. We use the most advanced systems and we update them constantly to ensure ourselves that there does not exist any unauthorized access.

A cookie is a file that is sent with the aim of asking permit to be stored in your computer, it serves to have information regarding the web’s traffic, and also it makes easier the future visits to a recurrent web. Another function of the cookies is that with them the web can recognize you individually and give you the best customized service of its web.
Our web site uses cookies to be able to identify the pages that are visited and its frequency. This information is only use for statistic analysis and afterwards this information is eliminated in a permanent way. You can eliminate the cookies at any moment from your computer. Nevertheless, the cookies help to provide a better service from the web sites, they do not give access to the information in your computer neither of yourself, unless you want it and provide the information directly. You can accept or deny the use of cookies, but most of the navigators accept cookies automatically because they serve to have a better web service. You can also change the configuration of your computer to decline cookies. If you decline them it is possible that you will not be able to use some of our services.

Links for Third Parties

This web site could contain links to other sites that could be of our interest. Once you click in these links and abandon our web page, we have no more control about the web site to which you are re-directed and that is the reason why we are not responsible of the terms or privacy, neither of the protection of your data in those other third sites. Those sites are subject to their own privacy policies and it is useful that you access them to confirm that you agree with them.

We reserve the right to change the terms of the present Policy of Privacy at any moment.
In the terms of what is established by the article 22 of the Law, you have the right at any moment to exercise you access rights, rectification, cancellation and opposition to the treatment of your personal data.

In case that you need any change you should send an email to: Complying with article 29 of the Law, such an application should contain the following data:

a) Your name and address or other way to communicate you the answer to your request; b) The documents accrediting your identity or, in its case, the legal representation of the person that performs the request in your name; c) The clear and precise description of the personal data regading which you are searching to exercise some of the rights mentioned in the previous parragraph, and d) Any other element or document that makes easier the location of your personal data. In case of asking for the rectification of your personal data, you will need to indicate additionally the modifications to be done and provide the documentation that sustains your petition. The response to your request will be communicated to you in a term of 20 working days, counted since the date it was received, and it can be extended to 20 days more in the cases in which the Law so establishes; and if it is appropriate, the measures adapted to comply with your application can be carried out, which will be implemented on the next 15 working days after the response is communicated.