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Bacalar, Quintana Roo 5520560592 9831056142 sentirmayas@gmail.com
Logo Sentir Maya

Frequently Asked Questions

Important Information

As our base is in Chetumal, most of our tours depart from that location. Prices may vary depending on the departure city. All tours include round-trip travel to the selected departure city.

Chetumal Airport (CTM).

  • A sun hat
  • Sunglasses
  • Long-sleeved shirt for sun protection
  • Swimsuit
  • Long pants and shorts
  • Hiking shoes and water sandals
  • Rain jacket
  • Water bottle. Please bring your own reusable water bottle
  • A small flashlight
  • Any personal medication you may need
  • Biodegradable sunscreen to avoid contaminating the river
  • Mosquito repellent
  • Cash is useful for tips and shopping.

Drones are not allowed at archaeological sites and protected natural areas without obtaining special permits. If you wish to bring your drone, let us know in advance, and we will provide information on how to obtain permits.

You need a passport valid for at least 6 months before it expires to enter and exit Mexico. Contact your local embassy or consulate for more information. Upon entering Mexico, you will be asked to fill out a migration form. Keep this form with you, as it will be requested before you leave the country.

Yes, we strongly recommend that all travelers purchase travel insurance.

We can book hotels and make other arrangements for travelers who are Sentir Maya clients.

Yes, there is a supplement. The single supplement is an additional charge to cover the full cost of the room.