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Bacalar, Quintana Roo 5520560592 9831056142 sentirmayas@gmail.com
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Frequently Asked Questions

Important Information

The tours depart from Bacalar or Chetumal. We will pick you up at your hotel, and at the end of the tour, we can drop you off at the town square or directly at the hotel in Bacalar or Chetumal where we picked you up.

Chetumal Airport (CTM).

  • Hat and sunglasses
  • Sunglasses
  • Long-sleeved shirt for sun protection
  • Swimsuit and a change of clothes to board the vehicle dry
  • Long pants and shorts
  • Comfortable footwear for walking and climbing, and water sandals
  • Waterproof jacket
  • Water bottle. Please bring your own reusable water bottle
  • Biodegradable sunscreen
  • Mosquito repellent
  • Cash for tour payment, food and drinks, and shopping

Drones are not allowed at archaeological sites and protected natural areas without obtaining special permits. If you wish to bring your drone, let us know in advance, and we will provide information on how to obtain permits.

You need a passport valid for at least 6 months before it expires to enter and exit Mexico. Contact your local embassy or consulate for more information. Upon entering Mexico, you will be asked to fill out a migration form. Keep this form with you, as it will be requested before you leave the country.

Yes, we strongly recommend that all travelers purchase travel insurance.

We can book hotels and make other arrangements for travelers who are Sentir Maya clients.

The minimum to conduct a tour is two people. If you are a solo traveler, we will try to add you to one of our existing groups. If there are no groups available, the minimum amount for two people must be paid to conduct the tour.